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We deliver throughout the UK except for the Channel Islands and BFPO addresses. Details of options available will be provided at the time of placing your order. We reserve the right to restrict deliveries or to withdraw services to individual customers’ addresses if you are repeatedly unavailable to take delivery of your order or in other exceptional circumstances.
What happens when you place an order?
When you place an order you will receive an order acknowledgement email from our system. We aim to despatch all our orders within 2 working days on our next day delivery service. On despatch you will be emailed delivery information from our couriers.
Our deliveries are made by third party carriers. Some standard deliveries do not require a signature. If you are out, the delivery driver may be able to leave your order for you in accordance with the instructions that you gave us when you placed your order, for example, in a safe place or to a neighbouring address and if this is not possible, a card will be posted through your letterbox with instructions on how to arrange re-delivery. You should keep your delivery note and all packaging and should notify us immediately if any of the order is missing or damaged.
Delivery is charged at a flat rate of £7.99 (excluding local pick up) on all orders less than £150.00. Where goods are ordered above £150 delivery is free of charge.